Privacy Policy

Last updated: June 2026

This Privacy Policy describes how UrbanVolt ("we", "us", or "our") collects, uses, and shares information about you when you visit or make a purchase from our store.

1. Information We Collect

We collect information you provide directly to us, such as your name, email address, shipping address, phone number, and payment information when you place an order. We also collect information automatically when you visit our site, including your IP address, browser type, and browsing behaviour.

2. How We Use Your Information

To process and fulfil your orders
To communicate with you about your orders, products, and services
To send you marketing communications (with your consent)
To improve our website and services
To comply with legal obligations

3. Sharing Your Information

We share your information with third-party service providers who assist us in operating our store (e.g., payment processors, shipping carriers). We do not sell your personal data to third parties.

4. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.

5. Your Rights (GDPR)

As a resident of the European Union, you have the right to access, rectify, erase, restrict processing, and port your personal data. You also have the right to object to processing and to withdraw consent at any time. To exercise these rights, contact us at:

UrbanVolt
Paris, 83170 Brignoles, France
Phone: +33 780 763 733